Join our team – we are looking for a Mentoring Coordinator!



Join our team! Are you looking for a career opportunity that would allow you to make a difference?  We are looking for a Mentoring Coordinator for our Traditional (Bigs), In-School, Teen & Group Mentoring programs. Here’s your chance to help Island youth reach their full potential.



From offices in Charlottetown and Summerside, the incumbent will provide casework management in accordance with the National Standards set out by Big Brothers Big Sisters of Canada.

The Mentoring Coordinator will work within the guidelines, policies and mission of the Agency and will be accountable and responsible for specific projects as assigned.


1.     Community-based 1:1 Mentoring

2.    In-school Mentoring

3.    Teen Mentoring

4.    Other group programs as required, e.g. Go Girls, Game on


– accept and document application of potential volunteers and clients (including parent, guardian, child, youth.)

– manage intake of children, youth and volunteers including interviews, screening, conducting reference checks etc.

– conduct the Pre-Match Training program with Mentors, Mentees, and parents/guardians

– inform families of the reasons for the denial of service or for the closing of an application or referral

– inform volunteers of their acceptance or rejection

– liaise with schools, other youth service agencies, community groups, clubs, or the public as required

– support matches with effective coaching techniques

– recruit schools to implement Teen Mentoring/ In-school Mentoring programs

– facilitate a two-part training session for Teen Mentors including application, interviews, roles and responsibilities, and Pre-Match training

– ensure all mentees, parents/guardians and mentors are informed of any pertinent agency information such as group programs, change of policy, change of address etc.

– collaborate with School-based Liaison to establish and ensure a strong match.

– follow match monitoring schedule and maintain case notes in accordance with the National Standards

– facilitate match closure process for Mentor, Mentee, and parent/guardian

– provide regular reports to Executive Director, or special reports as requested

– maintain strict confidentiality as outlined in agency Privacy and Confidentiality Policy

– perform administrative functions as required to manage caseload

– make referrals to other agencies as warranted

– assist with agency recreation and fundraising events


In accordance with BBBSPEI and Big Brothers Big Sisters of Canada’s National Standards, all Mentoring Coordinators must:

Have a degree in a related field (e.g., education, social or human services, child and youth work, family studies etc.).”

In addition, the agency may require the incumbent to have:

– effective oral, written communication and presentation skills

– ability to interact with people of all ages and cultural backgrounds

– strong computer / technology skills


Approachability – Is easy to approach and talk to; is warm, welcoming, pleasant, and polite; builds rapport well, establishes and maintains effective relationships with all stakeholders and gains their trust and respect.

Decision Making / Decisiveness / Judgment – Assess situations to determine the importance, and potential problems, gather and process relevant information, generate possible solutions and make clear decisions which are timely and in the best interests of the organization and/or those concerned.

Planning & Organizing – Can marshal resources to get things done; with others and can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Goal Orientation – Is willing and able to set and pursue goals with commitment and to take pride in his/her accomplishment.

Initiative / Independence –Demonstrates self-control and ability to manage time and priorities; ability to complete tasks independently; takes initiative and acts without waiting for direction; accepts responsibility for actions and results; fosters innovation and creativity; strives for continuous improvement.


-Busy office environment including a collaborative team approach.

-Work hours flexible to meet program and customer needs.

-Employee must have a valid PEI Driver’s License, clean driving abstract, a reliable vehicle, and a minimum of $1,000,000 PL&PD insurance coverage on the vehicle

Salary Range: $43,000 to $47,000

Please submit resume to:

Closing Date: January 20, 2023