We’re Hiring! Mentoring Coordinator
Job Description
Function
From offices in Charlottetown and Summerside, the incumbent will provide casework management in accordance with the National Standards set out by Big Brothers Big Sisters of Canada. The Mentoring Coordinator will work within the guidelines, policies, and mission of the Agency and will be accountable and responsible for specific projects as assigned. The successful candidate will be expected to use both our Charlottetown Office and Summerside Office. The amount of time spent at each office will be negotiable.
Primary Responsibilities
Implementation and management of the following programs:
- Community-based 1:1 Mentoring
- In-school Mentoring
- Teen Mentoring
- Other group programs as required, e.g. Go Girls, Game on, Tech N’Talk, Launch Your Life
Specific Duties Include
- Accepting and documenting applications of potential volunteers and clients.
- Managing intake of children/youth and volunteers including interviews, screening, conducting reference checks, etc.
- Conducting the Pre-Match Training program with Mentors, Mentees, and parents/guardians.
- Informing families of the reasons for the denial of service or for the closing of an application or referral.
- Informing volunteers of their acceptance or rejection.
- Liaising with schools, other youth service agencies, community groups, clubs, or the public as required.
- Supporting matches with effective coaching techniques.
- Recruiting schools to implement Teen Mentoring/In-school Mentoring programs.
- Facilitating group sessions for Teen Mentors including intake, roles and responsibilities, and Pre-match training.
- Facilitating training and ongoing support for other group programs such as Go Girls, Tech N’ Talk, and Launch Your Life.
- Ensuring all mentees, parents/guardians, and mentors are informed of any pertinent agency information such as group programs, change of policy, change of address, etc.
- Collaborating with School-based Liaison to establish and ensure a strong match.
- Following match monitoring schedule and maintaining case notes in accordance with the National Standards.
- Facilitating match closure process for Mentor, Mentee, and parent/guardian.
- Providing regular reports to Executive Director, or special reports as requested.
- Maintaining strict confidentiality as outlined in agency Privacy and Confidentiality Policy.
- Performing administrative functions as required to manage caseload.
- Making referrals to other agencies as warranted.
- Participating in professional development activities as required.
- Assisting with agency recreation and fundraising events.
- Other duties as required.
Qualifications
In accordance with BBBSPEI and Big Brothers Big Sisters of Canada’s National Standards, all Mentoring Coordinators must:
- Have a degree in a related field (e.g., education, social or human services, child and youth work, family studies, psychology, etc.).
In addition, the agency requires the incumbent to have:
- Effective oral, written communication, and presentation skills.
- Ability to interact with people of all ages and cultural backgrounds.
- Strong computer/technology skills.
Competencies
- Approachability: Is easy to approach and talk to; is warm, welcoming, pleasant, and polite; builds rapport well, establishes and maintains effective relationships with all stakeholders and gains their trust and respect.
- Decision Making / Decisiveness / Judgment: Assess situations to determine the importance, and potential problems, gather and process relevant information, generate possible solutions, and make clear decisions which are timely and in the best interests of the organization and/or those concerned.
- Planning & Organizing: Can marshal resources to get things done with others and can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
- Goal Orientation: Is willing and able to set and pursue goals with commitment and to take pride in his/her accomplishment.
- Initiative / Independence: Demonstrates self-control and ability to manage time and priorities; ability to complete tasks independently; takes initiative and acts without waiting for direction; accepts responsibility for actions and results; fosters innovation and creativity; strives for continuous improvement.
Work Environment
Busy office environment including a collaborative team approach. Work hours require flexibility to meet program and client needs. Employees must have a valid PEI Driver’s License, clean driving abstract, a reliable vehicle, and a minimum of $1,000,000 PL&PD insurance coverage on the vehicle.
Benefits Include
- Five percent matching RRSP following six months of employment.
- Subsidized Health, Dental, and Life Insurance plan following three months of employment.
- Long-term Disability Insurance required.
Salary Range: $47,528
Please submit resume to: myron.yates@bigbrothersbigsisters.ca
Closing Date: May 15, 2024
For a Word Document version, please click HERE